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Here are some Frequently Asked Questions:
I’ve made an order, where can I find it?
We’ll email you everything you need to know about the order. Alternatively, you can check your downloads here.
How can I unsubscribe from your newsletter?
You can scroll all the way to the bottom of our newsletter and you’ll find the “Unsubscribe from this list” button.
Are those promotions legit?
Yes, we try our best to get the best deals on our website at their lowest possible price. We negotiate with the developers and in the end everyone wins something nice.
What are the licensing terms?
Each deal has different terms. The most basic things are covered in the Deal Description and Deal Terms area. The other specifications are mentioned in the license file itself inside the downloads.
How long do I have access to the files?
Once downloaded, the files are yours forever. However the .zip files are available on our servers for around 5-6 months, after that we have to take them down and to make way for the new material.
How do I make the payment?
You can choose between Paypal or credit/debit card (Visa, MasterCard).
How do I get my invoice?
You can download it by going to My Account and hitting the Download Invoice button next to your order.
I paid for my order but it’s still pending, what can I do?
Sometimes this happens and every morning we go through them and approve the pending orders, but you can also email us here and we’ll look into it asap.
I've been charged multiple times for the same order, what can I do?
You can contact us and we’ll send you the money back asap.
What’s your refund policy?
This is where our 200% money-back guaranteed kicks in. We’ll offer you the money back and you’ll get to keep the resources. No questions asked, but it’s always nice if you could provide some feedback on the resources so we can improve them in the future.
Why are the products so cheap?
We negotiate the heck out of the prices to the point of exclusivity, so that you can enjoy all the high-quality resources on the market. If you won’t take our word for it, just ask our customers: this is not the time to apply the old “cheap equals poor quality” rule.
Can I purchase an expired deal?
No, once a deal expires is gone.
Do you offer tutorials on how to use/open the files?
Not yet, but before we install that as a full-blown feature on the website, you can head over to our sister site Pixel77. There, you can find detailed Photoshop and Illustrator tutorials to guide you through whatever problems you may encounter.
For how long can I use the files?
Once you've purchased them, they’re yours forever and ever. To use in your projects, of course. You’re not allowed to resell or redistribute them to a third party.
A lot of the frequently asked questions are answered here,
If you have a different question: